Upstash has Prod Pack and Enterprise plans for customers with critical production workloads. Prod Pack and Enterprise plans include additional monitoring and security features in addition to higher capacity limits and more powerful resources. Prod Pack add-on is available for both pay-as-you-go and fixed-price plans. Enterprise plans are custom plans with additional features and higher limits. All features of Prod Pack and Enterprise plan for Upstash QStash are detailed below.

​

How to Upgrade

You can activate Prod Pack in the QStash settings page in the Upstash Console. For the Enterprise plan, please create a request through the Upstash Console or contact support@upstash.com.

​

Prod Pack Features

Below QStash features are enabled with Prod Pack.

​

Uptime SLA

All Prod Pack accounts come with an SLA guaranteeing 99.99% uptime. For mission-critical messaging where uptime is crucial, we recommend Prod Pack plans. Learn more about Uptime SLA.

​

SOC-2 Type 2 Compliance & Report

Upstash QStash is SOC-2 Type 2 compliant with Prod Pack. Once you enable Prod Pack, you can request access to the report by going to Upstash Trust Center or contacting support@upstash.com.

​

Encryption at Rest

Encrypts the storage where your QStash message data is persisted and stored.

​

Prometheus Metrics

Prometheus is an open-source monitoring system widely used for monitoring and alerting in cloud-native and containerized environments. Upstash Prod Pack and Enterprise plans offer Prometheus metrics collection, enabling you to monitor your QStash messages with Prometheus in addition to console metrics. Learn more about Prometheus integration.

​

Datadog Integration

Upstash Prod Pack and Enterprise plans include integration with Datadog, allowing you to monitor your QStash messages with Datadog in addition to console metrics. Learn more about Datadog integration.

​

Enterprise Features

All Prod Pack features are included in the Enterprise plan. Additionally, Enterprise plans include:

​

100M+ Messages Daily

Enterprise plans support 100 million or more messages per day, suitable for high-volume production workloads.

​

Unlimited Bandwidth

Enterprise plans include unlimited bandwidth, ensuring no data transfer limits for your messaging needs.

​

SAML SSO

Single Sign-On (SSO) allows you to use your existing identity provider to authenticate users for your Upstash account. This feature is available upon request for Enterprise customers.

​

Professional Support with SLA

Enterprise plans include access to our professional support with response time SLAs and priority access to our support team. Check out the support page for more details.

​

Dedicated Resources for Isolation

Enterprise customers receive dedicated resources to ensure isolation and consistent performance for their messaging workloads.