Question 1

How can I upgrade to pay as you go from free tier?

Accepted Answer

Once you enter your credit card , your cluster will be upgraded to the pay-as-you-go plan and limits will be updated.

Question 2

How does the budget work?

Accepted Answer

With the Pay As you go plan, you can set a maximum monthly budget for your database so that you won't be charged beyond this chosen limit.We'll keep you informed by sending email notifications once you reach70% and 90% of your monthly budget. This notifications will leteither adjust your budget limit or upgrade to the Pro tier. Note thatif your usage exceeds your monthly budget cap, your database will berate limited and your cost will not exceed your chosen budget limit.

Question 3

Are all Kafka operations counted in billing?

Accepted Answer

Consume operations with no response are not counted.

Question 4

How is the storage cost calculated?

Accepted Answer

The storage cost is charged at a rate of $0.25 per GB total storage.
	  Total storage is determined by adding up the storage at all replicas.
	  Even if you do not access your data, we have to keep it persistent in
	  Cloud Provider’s block storage (eg AWS EBS, S3) for durability. To
	  calculate the total storage cost, we take daily average of your data
	  size and multiply with $0.25 at the end of the month. For instance, if
	  you have 1 GB data in your cluster throughout month, you will pay
	  $0.25. If you are using your cluster as a cache; then it is a good
	  practice to set a timeout (EXPIRE) for your keys to minimize the cost.

Question 5

Are there free trials?

Accepted Answer

Yes, we can provide free trials for Pro and Enterprise plans for testing and PoC purposes. Email us at sales@upstash.com

Question 6

How many clusters can I create?

Accepted Answer

You can create up to 10 clusters for free and beyond this you will be charged $0.5 per clusters up to 100 clusters.

Question 7

How much is the price for bandwidth?

Accepted Answer

For pay is you go plan, it is free up to monthly bandwidth limit of 200GB. Beyond that, we charge $0.1 for each additional GB data transfer. For Pro and Enterprise plans, it is charged at a rate of $0.1 per GB out and $0.05 per GB in for all the usage throughout the month. For use cases with high volume, you may consider VPC Peering which minimizes the data transfer cost. Contact us at support@upstash.com for details. Price can change depending on cloud provider's fee for the incoming traffic.

Question 8

Is there a contract requirement for Pro Plans?

Accepted Answer

There is no requirement for long-term contracts as the minimum term is just one month, and you have the flexibility to cancel anytime. But note that even if you cancel within the month, you will be billed for the minimum term of 1 full month.

Question 9

How is the Enterprise plan priced?

Accepted Answer

In Enterprise plans, a custom price is set based on specific requirements of the customer. For more information email us at sales@upstash.com

Question 10

How is the Professional Support priced?

Accepted Answer

Professional support includes a dedicated service desk along and a Slack/Discord channel with a committed response time SLA. It is $1600 per year + 10% of your monthly bill. Check https://upstash.com/docs/common/help/prosupport for details.

Capacity
	Free	Usage Based Pricing	Fixed Pricing	Fixed Pricing
	Free	Pay as you go $0.6/ 100K messages	Pro 2K $320/ month	Pro 10K $520/ month
Max Messages Daily	10,000	Unlimited	Unlimited	Unlimited
Max Messages Per Second	1,000	1,000	2,000	10,000
Max Message Size	1MB	1MB	10MB	10MB
Max Number of Partitions	10	100	1,000	5,000
Max Retention Size	256MB	1TB	2TB	10TB
Max Retention Time	1Week	Infinite	Infinite	Infinite
Max Monthly Bandwidth	50GB	1TB	50TB	100TB
Features
Supported platforms	AWS	AWS	AWS	AWS
REST API
Managed Connectors
Security and Privacy
SSL Encryption (TLS)
Security
Audit logs	Last 7 days	Last 30 days	Last 1 year	Last 1 year
Encryption at REST

Support
Community Support
Email Support
Dedicated support and Slack channel
Uptime SLA		Single Replica: 99.5% Multi Replica: 99.99%	Single Replica: 99.5% Multi Replica: 99.99%	Single Replica: 99.5% Multi Replica: 99.99%
Price
Monthly price	Free	None	$320	$520
Request price	Free	$0.6 per 100K	None	None
Storage price	Free	$0.25 per GB	$0.25 per GB	$0.25 per GB
Bandwidth price	Free	Free	$0.1 per GB out and $0.05 per GB in	$0.1 per GB out and $0.05 per GB in
	Start Now	Start Now	Start Now	Start Now

Pricing

Free

$0

Pay as you go

$0.6

Pro 2K

$320/ month

Enterprise

Compare Plans

Free

Pay as you go

$0.6/ 100K messages

Pro 2K

$320/ month

Pro 10K

$520/ month

FAQ